Built for Law Firms

Never lose a client enquiry to voicemail again.

Attendi answers every call to your firm 24/7 with an AI receptionist trained on legal intake — capturing caller details, case type, and urgency so your team never misses a potential client.

The Problem

Your firm is losing clients every day.

Between court appearances, client meetings, and case prep, your phones go unanswered — and potential clients go to the firm that picks up first.

Missed calls during court & meetings

Solicitors can't answer phones while in court, in consultations, or preparing cases. Calls go straight to voicemail.

After-hours enquiries lost

Potential clients search for legal help evenings and weekends. If nobody answers, they move on to the next firm.

Staff too busy for phones

Paralegals and admin staff are managing caseloads, not sitting by the phone. Overflow calls get missed entirely.

Leads scattered across channels

Enquiries arrive via phone, web forms, and email — but there's no single place to track and follow up on every one.

The Solution

An AI receptionist trained on legal intake.

Attendi handles every call to your firm like a knowledgeable legal receptionist — greeting callers, collecting key details, and routing to the right department.

1

Structured legal intake

AI collects caller name, case type, urgency level, and contact details — following your firm's intake process on every call.

2

Department routing

Calls are intelligently routed to the right practice area — conveyancing, family law, criminal defence, personal injury, corporate, and more.

3

Call transcripts for compliance

Every call is recorded, transcribed, and stored. Full audit trail for regulatory compliance, conflict checks, and file notes.

4

After-hours coverage

Your AI receptionist answers 24/7 — evenings, weekends, and bank holidays. Urgent matters are escalated immediately via SMS and email alerts.

Feature Spotlight

Built for how law firms actually work.

Practice-area routing

Callers are asked about their matter type and routed to the correct team — conveyancing, family, criminal, PI, corporate, immigration, and more.

Full transcripts & summaries

Every call produces a transcript, AI-generated summary, and extracted data points. Attach them directly to client files.

Urgency escalation

High-urgency calls trigger instant SMS and email alerts to the relevant solicitor, even outside office hours.

CRM integration

Works alongside CaseReady CRM and ConveyQuote. Leads flow directly into your existing systems with zero manual entry.

Website callback widget

Embed a branded callback widget on your firm's website. Visitors request a call and AI rings them back in seconds.

Compliance-ready

Call recordings, transcripts, and audit logs stored securely. Designed with SRA compliance requirements in mind.

The numbers speak for themselves.

Every missed call is a missed client. Here's what firms gain with Attendi.

£3,000+

Average value of a PI lead

40%

More retained clients with 24/7 answering

100%

Of calls answered, every time

<10s

Callback response time

Integrations

Works with the tools your firm already uses.

Attendi integrates with CaseReady CRM and ConveyQuote so leads and enquiry data flow straight into your existing workflow — no double-entry, no copy-pasting.

Start capturing every enquiry.

Your competitors answer their phones 24/7. Now you can too — without hiring another receptionist. Start your free trial today.